Privacy Policy

1-800 PRO PAINTER ("we", "our", or "us") helps customers request painting quotes and helps painters receive qualified painting leads. This Privacy Policy explains what information we collect, how we use it, and how it may be shared.

1. Information We Collect

When you request painting quotes, contact us, or use the platform, we may collect:

• Name, email address, phone number, and preferred contact method
• Project city, neighborhood or service area, province/state, and postal code
• Painting project type, property type, approximate project size, timing, surfaces, condition, access notes, and project notes
• Painter account details such as company name, service area, website, plan, billing status, and targeting rules
• Payment and billing information processed through our payment providers
• Technical data such as IP address, browser, device, referring page, cookies, and marketing attribution

2. How We Use Information

• Match painting quote requests with suitable painters and painting companies
• Send lead details to painter partners according to account rules and service regions
• Operate dashboards, billing, plans, lead routing, notifications, and support
• Provide advanced plan assets such as regional phone numbers, branded email, and websites
• Respond to questions and service requests
• Prevent fraud, abuse, spam, duplicate submissions, and security incidents
• Measure and improve website performance, marketing, and lead quality

We do not sell personal information to unrelated third-party marketers.

3. How We Share Information

Painter partners

When you request painting quotes, we may share your contact and project details with painters or painting companies that may be able to service your request.

Service providers

We may share limited information with providers that help us run the platform, including hosting, email, SMS, telephony, analytics, security, payment processing, and customer support tools.

Legal and safety

We may disclose information if required by law, court order, government request, or where needed to protect our rights, users, partners, platform, or the public.

4. Retention

We keep information as long as reasonably needed for lead delivery, account management, billing, support, fraud prevention, reporting, and legal obligations. You may request deletion, subject to operational, billing, dispute, and legal retention needs.

5. Security

We use reasonable technical and organizational safeguards, including access controls and encrypted website connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices

• You may opt out of optional marketing communications.
• You may request access, correction, or deletion of personal information, where applicable.
• You may disable cookies in your browser, though some site features may not work as intended.

7. Cross-Border Processing

Information may be processed in Canada, the United States, or other locations where our service providers operate. Privacy protections may differ from those in your jurisdiction.